GUARANTEE
& REFUND POLICY
The
Logo Image is committed to
designing a new logo for you that you
will be completely satisfied with. At
any time before requesting your first
round of revisions or a second set of
concepts, you may request to have all
work stopped and your money refunded.
Refunds will be processed within 2-5
business days of your request.
This refund
policy is void if any of the following
conditions apply:
- If you have requested revisions, approved
the logo or requested a second set of
concepts;
- If we do not hear back from you for
more than 15 days;
- If you have approved your logo;
- If the company we are making the logo
for closes, changes their name, or their
activity.
Refunds
are only available to the actual Client
for whom the logo was created. No refund
is available for design firms or for
those who order our design services
on behalf of another entity. Once you
have requested your first round of revisions,
you will no longer be eligible for a
refund. However if you are not happy
with the design we will supply you with
a new set of concepts FREE of charge.
The only
condition that may apply in receiving
a second set of concepts would be:
- If we do not hear back from you for
more than 15 days;
- If you have approved your logo;
- If you have requested revisions;
- If the company we are making the logo
for closes, changes their name, or their
activity.
Should
you receive a refund, you agree that
your acceptance of the refund shall
constitute your sole and exclusive remedy
with respect to related Responses. Additionally,
you acknowledge that you will have no
right (express or implied) to use any
concept or other work product, content,
or media, nor will you have any ownership
interest in or to the same.
